Privacy policy

Data controller

ACCKIN acts as the data controller for personal data collected through its digital services and online forms.

For any question, you can write to contact@acckin.fr or call 01 89 86 92 13.

Collected data

Depending on the service used, we may collect in particular:

• identity and contact data such as first name, last name, email address and phone number;
• professional information such as company name, legal form, SIREN, share capital and registered office address;
• content related to your request, such as messages, transmitted documents and supporting documents;
• appointment, callback and commercial follow-up data;
• technical data such as connection logs, session identifiers and necessary technical cookies.

Purposes and legal bases

Data is used for the following purposes:

• handling quote, callback and contact requests, on the basis of pre-contractual measures;
• booking appointments, preparing and monitoring files, on the basis of contract performance or pre-contractual measures;
• creating and managing the client area, messaging and documents, on the basis of the contract;
• compliance with legal, accounting, tax and regulatory obligations;
• platform security, abuse prevention, logging and audit, on the basis of ACCKIN's legitimate interest;
• audience measurement and user experience improvement when such tools are enabled, according to the applicable legal bases.

Recipients and processors

Data is accessible only to authorized persons within ACCKIN and, where necessary, to its technical service providers.

Services identified in the ACCKIN project may include email delivery solutions, OVH Cloud Object Storage, Daily.co, Ubicentrex, JeSigne Expert and Pennylane.

Where certain providers may involve a transfer outside the European Union, ACCKIN implements the appropriate safeguards required by applicable regulations.

Retention periods

• prospects and contact requests: in principle up to 3 years after the last meaningful contact;
• client files: during the contractual relationship, then according to applicable legal and tax obligations;
• accounting documents and supporting evidence: for the applicable legal retention periods, which may extend up to 10 years depending on the nature of the document;
• technical logs and security data: for a period proportionate to the security and traceability purpose;
• cookies and trackers: for the period necessary for their purpose, then deleted or renewed according to applicable consent rules.

Security

ACCKIN applies technical and organizational measures adapted to the level of risk, including restricted access to data, secure connections, private document storage and logging of sensitive actions.

Cookies and trackers

The website uses cookies and trackers strictly necessary for its operation, especially for security, authentication and certain technical preferences.

Where consent is required, ACCKIN obtains it before placing any non-essential tracker. You can reopen your choices at any time from the cookie preferences link in the footer.

Your rights

Under the GDPR and French data protection law, you have the rights of access, rectification, erasure, objection, restriction, portability and withdrawal of consent where processing is based on consent.

To exercise your rights, contact us at contact@acckin.fr. You may also lodge a complaint with the CNIL if you believe your rights are not being respected.

Useful links

For general legal information about the website, please consult the Legal notice.

Contact

For any request relating to privacy, you can write to contact@acckin.fr or call 01 89 86 92 13.